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TURNAROUND TIME & RUSH OPTIONS

Estimated turn around time is 6 - 8 weeks ONLY IF all information has been provided for the project. 

YOU WILL NOT BE CONTACTED DURING THE CREATION OF YOUR WEBSITE UNLESS FURTHER INFORMATION UNTIL NEEDED, OR WHEN A TEST COPY IS UP AND RUNNING.

Delay in us getting all information can result in a delay of the WEBSITE BEING completed IN THE TIME FRAME MENTIONED ABOVE. 

 

NEED IT QUICKER? GET IN 14 - 30 BUSINESS DAYS FOR AN ADDITIONAL $100! 

INVENTORY INPUT IS NOT INCLUDED

We know it's hard finding time to input your inventory, and time isn't easy to come by these days. Let us help! We offer inventory input services as well, and cost depends on if you're selling hair items [which require specific technique to input], or if you have regular inventory such as bags, clothes, shoes, etc. 

  • Hair Inventory Input: $40 per 5 items or $10 per item

  • All Other Product: $25 per 5 items or $7 per item 

 

To request this service: send an e-mail TO ALANA@BELLADONNADESIGNS.NET with the number of items you need to input and specify if they are hair related, or other and we will invoice you the cost. Once paid, you will have to email all products in ONE email with images and details to be input.

NEED MORE TABS? NO PROBLEM!

If you've reached your 6 tab limit and want to add another tab, you can still build! Each additional tab is $45 and you must email the tab details IN FULL to alana@belladonnadesigns.net with your name & company name in subject line! 

PROVIDING ALL MATERIALS FOR YOUR PROJECT

You are allowed a 14 DAY WINDOW to submit all information needed for your project that you may have left off of your initial order form. This information can be sent via E-MAIL to alana@belladonnadesigns.net. In the subject line, be sure to put your business name followed by the name used on your order form. AFTER 14 DAYS, additionAL FEES WILL BE ASSESSED TO ADD ON THE LEFT OUT CONTENT. TURNAROUND TIME MAY BE EXTENDED DEPENDING ON THE LENGTH OF TIME IT TAKES TO ACQUIRE ALL INFORMATION  NEEDED TO COMPLETE PROJECT.

ADDING MORE INFORMATION

In the event that your package is completed, near completion, or ready to launch and you need to add additional items and/or information that WAS NOT placed on the initial order form or sent prior to the project start time, you will be subject to pay an additional add-on fee and/or remaining balance due prior to any changes being made to your project. 

DOMAIN NAMES AND HOSTING PACKAGES

Domain names and hosting packages ARE NOT included in the price you pay for the initial website design and will have to be purchased separately. These items are purchased following the completion of site construction and prior to launching the website. If you have your own domain, that is perfectly fine! We can transfer it to the new website. If you need to purchase one we can also set that up as well. Hosting however, is a little different and has to be purchased through the web server that the website is built on. (WIX) If you already have hosting purchased elsewhere, you will need to contact that hosting company and cancel all hosting services with them. They will give you a refund for remaining time left on the package that you purchased through them. 

REFUND POLICY

There are no refunds allowed on deposits paid, and no refunds allowed on work that has already been started and/or issued out. Remaining balances on deposits are due BEFORE getting log in credentials for the website and/or before any websites are transferred to a different account.

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